AutoZone Auto Parts is a well-known auto parts store located at 1615 Brundage Ln, Bakersfield, CA 93304, United States. With a rating of 4.2 stars and 719 reviews, it is a popular destination for those looking for quality auto parts. The store offers in-store shopping, curbside pickup, and delivery options for customer convenience. AutoZone Auto Parts is known for its good prices, great selection, and excellent customer service. The store has received positive feedback from customers, highlighting the helpful and accommodating staff. With a wide range of auto parts and accessories, AutoZone Auto Parts is a go-to destination for all automotive needs.
Reviews
I visited the store today to purchase a new car battery for my 2020 Nissan Kicks. Danny and Omar, the parts sales managers, provided outstanding service and went above and beyond to ensure that I was well taken care of. They not only installed the battery in my car, but also took the time to educate me on the specific battery requirements to prevent any future issues. I highly recommend this location to anyone in need of parts. The customer service was excellent, and I was pleased to discover that they are military-friendly as well!
Awesome day today!!! I wanna say thank you to Owen and Daniel for my best experience… I was working on a Chevy Tahoe and I was very frustrated because I thought I was gonna spend lot on a heater hose and coolant hose when all I need it was connectors!!!! So they were very help and were able to detect right away my situation… so I got my connectors but after like three trips back to Autozone bcuz they weren’t fitting right Owen and Daniel did there final try of getting me the right connectors and guess what happen??? IT FINALLY WORK!!!!! GREAT JOB GUYS… Now my customer is happy and would like to say thank you to Autozone also for the great help they did today!!!!!!
Went in for an alternator, cheaper one had to be ordered, couldn't afford the pricier ones in stock. So I leave the core and actually paid $8 extra to have it shipped sooner. Got my receipt and left.
Pick-up day I go around the time the manager said it should be in. They scan my receipt and the guy says it looks like my order was cancelled. I asked if it said why it was cancelled, he says because it wasn't paid for.
Besides the receipt and me being there I know for a fact it was paid for and I don't know what they saw to say it wasn't.
So now he says the soonest they can have it in is by Wednesday. It's Friday btw, that's 5 daysof paying for a rental because someone there f--ked up. This may seem minor to them but this is a major set back for me.
I couldn't even get a refund because the extra I paid to have it shipped sooner, is non-refundable. I don't like asking for hand-outs but the alternator in stock would be great to compensate for the losses I'm taking.
Needs some work to do with training their workers to become more knowledgeable in their navigation skills on their computers. I had one trying to get me to believe my vehicle was a 5.7 engine But I know that it’s not it’s 5.3 , therefore my oil change required six quarts Not 5 quarts
David and Omar were beyond helpful!
David even paid for a battery for us because the battery and alternator were both duds.
This AutoZone is the best AutoZone I've been to ever. Thank you all so much for such a wonderful experience.
Always have what I need, I think we all are hating inflation everywhere. That's the only change is prices went up a little. Not stopping me from going and getting what I need.
I went to another location and paid for something and was told that I would just have to come pick it up from here. I was told I wouldn’t have to wait in line because I already paid at the other location. When I got here I told the worker I just had an order pickup and I could see my order in ready front of me and he said I have to wait in the line I told him I was already told I don’t have to wait because I just needed to grab my order and go. Everyone that has orders to pick up just grabs them and goes I saw many people getting their orders and leaving. The worker just wanted me to wait for no reason.
Adam, the gentleman in the front counter provided me with excellent/magnificent top tier customer service! He definitely knows how to get in the zone, Auto Zone!
Awesome day today!!! I wanna say thank you to Owen and Daniel for my best experience… I was working on a Chevy Tahoe and I was very frustrated because I thought I was gonna spend lot on a heater hose and coolant hose when all I need it was connectors!!!! So they were very help and were able to detect right away my situation… so I got my connectors but after like three trips back to Autozone bcuz they weren’t fitting right Owen and Daniel did there final try of getting me the right connectors and guess what happen??? IT FINALLY WORK!!!!! GREAT JOB GUYS… Now my customer is happy and would like to say thank you to Autozone also for the great help they did today!!!!!!
I visited the store today to purchase a new car battery for my 2020 Nissan Kicks. Danny and Omar, the parts sales managers, provided outstanding service and went above and beyond to ensure that I was well taken care of. They not only installed the battery in my car, but also took the time to educate me on the specific battery requirements to prevent any future issues. I highly recommend this location to anyone in need of parts. The customer service was excellent, and I was pleased to discover that they are military-friendly as well!
Location
1615 Brundage Ln, Bakersfield, CA 93304, United States
Hours
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